From:                              route@monster.com

Sent:                               Wednesday, November 2, 2016 9:48 AM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: Lan Sec

 

This resume has been forwarded to you at the request of Monster User xapeix03

Jerry Yeagley  Last updated:  10/06/16

Job Title:  no specified Company:  Apeiron, Inc. Rating:  Not Rated Screening score:  no specified Status:  Resume Received 486 East Georgia Sebring, OH  44672 US Home: 3305818473    jerry.yeagley@gmail.com Quick View Links: Resume Section Summary Section

 

RESUME
Resume Headline: Help desk \ Systems Administrator Resume Value: 9xqeqdvkjbxgq9kh

 

Jerry Yeagley     486 E. Georgia ● Sebring ● Ohio 44672 Jerry.Yeagley@gmail.com 330-581-8473   Systems/LAN Administrator   Solutions-focused professional with 9+ years’ in systems administration and networking experience, providing rapid and client-focused support to users.  Demonstrated the capacity to identify root causes, and direct users to lasting resolutions.  Adept at articulating complex technical concepts to users of varying technical understanding.  Well versed in operating systems, applications, and hardware with a proven ability to master new tools and technologies quickly.  Honorably discharged U.S. Marine Corps Veteran. Inactive Nato Secret security clearance.

Operating Systems	Windows XP/2000/2003/Vista/Windows 7/Mac OSX
Networking Devices	Cisco Routers and Switches, Sonicwall Firewalls, Genesis and Soundwin Voice Gateways. Network/Systems Monitoring (Nagios, MRTG, IPPlan, SNMP)
Microsoft	Microsoft Server 2000/2003, Microsoft Exchange 5.5, Microsoft Exchange Server 2000/2003, Active Directory, DHCP, DNS, VPN, Windows client/server technology, all versions of Microsoft Office
Protocol	TCP/IP, SNMP, IGRP, EIGRP, OSPF, FRAME RELAY. IP, HTTP, HTTPS, SSL, SMTP, SNMP, DNS, FTP
Applications	POS, WMS, Adobe, Antivirus, VERITAS, Norton/Symantec Ghost, Kaspersky, 2x client/server, Citrix client/server, postini spam filters, barracuda spam filters
Hardware	All desktop and laptop hardware, printers, scanners. Ability to completely disassemble\reassemble a PC
Help Desk Software	Magic, Web Help Desk

 

Work Experience:

 

Dix Communications Kent, Ohio    04/2012 to 04/2013

IT Technician
 

·   Effectively managed organizations enterprise infrastructure consisting of 10 branch sites and over 500 users

·   Provided best practice IT support for customers by utilizing web help desk software.

·   Regularly administered 2x, Active directory, SQL, Kaspersky, SmarterMail, and VMware servers.  Backups

·   Supported hardware and software for customers in a hybrid Apple/Windows environment

·   Configure and install the 2x client on user machines

·   Administered workstation E-mail, printers, firewalls, patches, and anti-virus applications, Server/Desktop/Laptop/Network services deployment and support

·   Managed user accounts and ensured appropriate security permissions were configured

·   Server/workstation/network services deployment and support

·   Provide after hours support for users

·   Managed organization websites by collaborating with the web developers to implement changes and troubleshoot issues

·   Provide subscriber support with issues relating to circulation/advertising (newspaper)

 

 

Infopeople: New York, New York    06/2007 to 07/2011

LAN Administrator (City of New York HRA)
 

·   Responsible for the day to day System administration of three sites consisting of more than 2500 users

·   Handle all IT related issues, from printers to Kiosk booths

·   Serve as a liaison between the end user and the help desk

·   Troubleshoot and diagnose network, PC, and software issues in a Windows Environment

·   Configure and install the Citrix ICA client on user machines

·   Provided support with the Citrix team, for end user issues

·   Configure user Email/Printers

·   Maintain a professional relationship with the center directors, keeping them informed

 

Technology Management Branch: Marine Corps Base Quantico    12/2003 to 05/2007

Data Network Specialist

 

·   Responsible for the performance and reliability for a 30+ server WAN/LAN environment, which consisted of Windows Server 2003, Microsoft Exchange Exchange

·   Managed and supported a 3,000 user Windows based network environment over 10 subordinate commands

·   Implemented and enforced security policies for the Marine Corps Base Quantico network.

·   Coordinated with customers on a daily basis, ranging from end users to executive level personnel.

·   Provided desktop support by troubleshooting and repairing PC’s by installing and upgrading hardware and software

·   Aided in the Marine Corps National Capitol Region (MCNCR) G6 customer support by providing a location where Marines and civilian employees aboard Marine Corps Base Quantico could come to hone there job skills through computer based customer training

·   Installed, configured and tested software and hardware to ensure PCs and peripheral equipment met training section requirements and that the computer learning lab was operational

·   Prepared documents and maintained student records

·   Responsible for the installation, configuration, and management of WAN/LAN systems in both a stand-alone and client-server environment, including MS Exchange, Defense Message Systems, and other authorized data network systems

·   Installed, configured, and maintained network services, both hardware and software

 

Education and Training

 

Associate of Applied Business in Computer Technology (2002)

Kent State University, Salem Ohio

 

·   Currently working towards comptia certifications

·   (2005) Multimedia Web Development Course, Learning Tree International

·   (2005) HTML level 1-3,  Knowledgy Corporation

·   (2005) A+ Training ,G-6 Computer Training Section

·   (2004) Fundamentals of Marine Corps Leadership, Marine Corps Institute

·   (2004) Microsoft Certified Professional- Windows 2000 Professional

·   (2003) Information Systems Specialist school – Military Occupational Specialty (3 months of router/ switch configuration, network diagram planning, network diagram execution, troubleshooting network fundamentals)

·   (2003) Entry level small computer specialist. (Basic school for computer networking)